SJ
Sanoviah J

1 reviews | Active since Jul 2019

09 Jul 2019, 16:20

Bad Quality

Hi , i bought a pair of boots 3 weeks ago from Ackermans. I wore the shoes to a function this weekend and the sole on the one shoe disintegrated and fell apart. I am very disappointed and dissatisfied with the quality. Kind Regards Sanoviah

0
Replies (2)
Ackermans
Ackermans's reply09 Jul 2019, 16:29
Official
Good day Sanoviah,

 We appreciate the time taken to notify us of your dissatisfaction. 

 Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

 Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply12 Jul 2019, 15:48
Official
Good day Sanoviah,
 We can confirm that the relevant department has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards, Ackermans Customer Service   

Best regards,