1 reviews | Active since Oct 2013
Bad quality
<p>I bought a back pack for my daughter end of December. She started using the bag when the school reopened on the 11th January 2016. A week down the line the bag was torn at the back. The threads are just coming off. Over the years I've been buying a bag from a different retailer and my daughter would manage t use it for the whole year without it being torn i would even give it away while its still in a usable condition. For the first time this year I buy a bag from ackermans and it couldn't even last two weeks.</p>
Good day Dorcas,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dorcas,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dorcas,
We apologise for the poor quality of the back pack you have purchased. We take service and quality very seriously as it is important to us and we value all the feedback from our customers.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Dorcas,
We apologise for the poor quality of the back pack you have purchased. We take service and quality very seriously as it is important to us and we value all the feedback from our customers.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,