1 reviews | Active since Jul 2017

29 Aug 2018, 21:43

Bad plastics

I went to buy shoes for my son today at ackermans in northgate, i was given a white non-branded plastic of poor quality, in addittion i bought 4 cutex, i had another plastic from edgars, so i put everything on edgars plastic, when i got home, i took out the plastic from Edgars plastic to go and give my son his shoes, 1 of the cutex fell out of the plastic and spilled on my expensive jeans and shoes, this is unacceptable that we are given poor plastic which have holes on top of that

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Replies (2)
Ackermans
Ackermans's reply30 Aug 2018, 08:27
Official

Good day Ouma,

We are trying to contact you without success.

Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply03 Sept 2018, 10:40
Official

Good day Ouma,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,