BM
Busisiwe M

1 reviews | Active since Jun 2019

06 Oct 2019, 21:33

Bad experience

I went into a ackermans store in Daveyton mall where i came across their sales guy.. Who told me about their Ackermans account and asked if he could check if i qualify for their account .. I agreed to checking however i was later notified that their sales representative will contact me to finalise my application.... #shocked

Checking and applying is two different things They must stop pushing sales before customers

0
Replies (2)
Ackermans
Ackermans's reply07 Oct 2019, 10:10
Official
Good day Busisiwe,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He will contact you shortly. 

 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply17 Oct 2019, 16:23
Official
Good day Busisiwe,

Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business. 

Kind regards, Ackermans Customer Service