Bad customers setvice
<p>i bought a phone on the 31st from ackermans . 4 days later I experienced some issues with the device. According to the T&C's I can take it back to the store for an exchange. When I got there the branch manager Nomonde who gave me a very bad attitude that resulted in me and her shouting across the shop. Everyone was watching us including the stuff. </p>
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Ackermans's replyOfficial
07 Aug 2017, 08:18Good day Sonto,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply07 Aug 2017, 08:18
Official
Good day Sonto,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
11 Aug 2017, 15:54Good day Sonto,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply11 Aug 2017, 15:54
Official
Good day Sonto,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,