1 reviews | Active since Jul 2014
Bad customer service / No turnaround on queries
<p>Three weeks ago I logged a query for supplemantary card and for ********l deduction of Hollard policy on my Ackermans account, today i called i was told to hold while they are investigating, it took 30 minutes to give me feedback i did not understand the feedback as i tried to understand the best i can as i have been waiting for him to make invastigation on another query i had, he said he cant be assisting me alone becuase i took him an hour to explain and he hang up. </p>
Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Samuel,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Samuel,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service