mN
mamotsamai N

1 reviews | Active since May 2019

29 May 2019, 09:50

Bad customer service /*****

People who have accounts with Ackermans should double check their statements there are ********** funeral policies are being open on behalf of customers without their consent and when you complain you will be told that you signed for the terms and conditions and they wont even refund those premiums that you have been paying without your knowledge the contract that i was sent even stipulate that i don have dependents while i have a 5 year old son which shows that i was never offered or even took through the policy all i want are those premiums to be paid back to my account.

0
Replies (1)
Ackermans
Ackermans's reply29 May 2019, 10:39
Official
Good day Mamotsamai,

We can confirm that feedback was given to you by the relevant department.

Kind regards, Ackermans Customer Service