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shankira M

1 reviews | Active since Jun 2014

20 Oct 2020, 18:29

Bad customer service

I was very irritated today, the sign said they close at 16h00 and the door was already closed at 15h50. I knocked on the door because I needed something urgently and they just ignored me.

0
Replies (2)
Ackermans
Ackermans's reply21 Oct 2020, 10:10
Official
Good day Shankira,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply22 Oct 2020, 16:13
Official
Good day Shankira,  

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service