nN
nwabisa N
1 reviews | Active since Dec 2013
02 Sept 2020, 10:43
Bad Customer Service
Just waisted my precious time at Ackerman's village Randfontein. Wanted to buy Alcatel Table with my new own money not your credit, the guy was busy with paper work and ask the lady to bring out the tablet and after a while when she did she just gave it to the cashier without even notifying me nor the guy that was busy with paper work and after 15 minutes since Table came I asked the guy how long is it going to take then that's when the cashier that was given the Tablet said "Oh the tablet is here you can come after assisting this customer then she went ahead to assist other customers. I then left and got helped at Mr Price. What a pathetic service from a Paying customer.
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
02 Sept 2020, 10:46Good day Nwabisa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Sept 2020, 10:46
Official
Good day Nwabisa,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
04 Sept 2020, 15:44Good day Nwabisa,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply04 Sept 2020, 15:44
Official
Good day Nwabisa,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
