ML
Mbali L

1 reviews | Active since Nov 2018

04 Nov 2018, 18:51

Bad customer service at Ackermans to the Manager

The experience that I've received Ackerman was very bad it is not the first time worse part it was the manager her Name is Nonks from Ladysmith marshison she needs more training on how to deal with customers that was very very bad I hate that attitude am not happy at all

0
Replies (2)
Ackermans
Ackermans's reply05 Nov 2018, 09:06
Official

Good day Mbali,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply08 Nov 2018, 15:18
Official
 Good day Mbali, 

 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 

 Ackermans Customer Service