Bad customer Service and bad attitude

On the 21/04/2015 I made a laybye of kids clothes, while i was waiting and I was holding too many clothes my phone rang I put the clothes on an empty till and answered my phone Jeanette came and took the clothes and when I got to the till she just said \cash or laybye"I was like hello aint you going to greet me. She was like its because you were on the phone and you left the clothes there that's rude with a bad attitude. On the 02/04/2015 I went in to pay up my laybye and I was attended by Rebeca when she fetched the clothes she counted the items on the slip and said they are 26 so they are fine"