MP
Mashilo P
1 reviews | Active since Nov 2019
22 May 2021, 21:41
BAD CUSTOMER SERVICE
Cashier at Ackermans Bochum does not greet the customers I was there on the 18th May 2021 buying baby bath the lady just rung my item and say'MONEY'just like that I was a loyal customer at Ackermans stores but starting from now on am going to tell my friends and families not to buy at this store anymore because it seems like customer service is no more their priority and they don't respect the society. I was helped by ***
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
24 May 2021, 09:35Good day Mashilo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply24 May 2021, 09:35
Official
Good day Mashilo,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
25 May 2021, 14:16Good day Mashillo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply25 May 2021, 14:16
Official
Good day Mashillo,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service