sM
samuel M
1 reviews | Active since Jan 2020
01 Dec 2020, 12:51
Bad customer service
Bad service at the Store...Me and my Partner went to collect kids clothes which we layby on the 29/11/2020...we got at store at 09H16 and left 11H30 > This Guys that collect layby took time to fetch our clothes... > When we were asking to exchange and told that the lady who needs to help is coming in few minutes...guess what...that Lady went for lunch :( ...I had to beg to be assisted until this Gentlemen opted to assist seeing that we were long in the store...
its Month end yet I expected all customers to be treated with kindness and urgency...that stuff checks first if you have a lot of item so they can assist the 1 with less
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
01 Dec 2020, 16:21Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply01 Dec 2020, 16:21
Official
Good day Samuel,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
11 Dec 2020, 15:52Good day Samuel,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply11 Dec 2020, 15:52
Official
Good day Samuel,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service