ZD
Zach D

1 reviews | Active since Oct 2019

16 Oct 2019, 17:09

Bad customer service

Ackermans is making people who open clothing accounts join a funeral policy without their permission ive emailed and whatsapp and phoned but im not getting any joy they keep on sending me sms to say i owe them money i paid the account and i cancelled after paying

0
Replies (2)
Ackermans
Ackermans's reply17 Oct 2019, 09:20
Official
Good day Zach,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.  
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply30 Oct 2019, 15:42
Official
Good day Zach,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service