NB
Nomaphelo B
1 reviews | Active since Jan 2018
27 Sept 2020, 20:41
Bad customer service
I went to one of Ackermans branch in Gateway, Umhlanga and I was served by a very rude cashier by the name of Sindisiwe. Firstly she does not greet with a stinky attitude. She was very rude to me, had a very bad experience shopping there.
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Replies (2)
Ackermans's replyOfficial
28 Sept 2020, 10:25Good day Nomaphelo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Sept 2020, 10:25
Official
Good day Nomaphelo,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
02 Oct 2020, 15:49Good day Nomaphelo,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. Kind regards, Ackermans Customer Service
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. Kind regards, Ackermans Customer Service
Ackermans's reply02 Oct 2020, 15:49
Official
Good day Nomaphelo,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. Kind regards, Ackermans Customer Service
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. Kind regards, Ackermans Customer Service