sM
suzan M

1 reviews | Active since Jul 2014

03 Nov 2022, 11:16

Bad customer service

Was at vereeniging mark Park this morning The service is so poor, no sales assistants at floor I had to go and look for someone who will help me on top of that the lady gave me a terrible attitude.

I don't know wheather I should stop buying at your stores since this is the second incident. I'm so much disappointed it looks like people don't take their jobs seriously the assistant manager didn't even tried to talk to her staff since the manager is off today.

So so much disappointed

0
Replies (1)
Ackermans
Ackermans's reply24 May 2023, 16:44
Official
Hi Suzan,

We're sorry to hear about your experiences from one of our stores. We pride ourselves on giving our customers 100% service every day to ensure that our customers’ needs are being met. Thank you for bringing this to our attention and this has been escalated to the relevant management team.

The Ackermans Team