BAD CUSTOMER SERVICE

SO MY HUSBAND WENT TO THE STORE FOR CREDIT INCREASE THE CONSULTANTS IN THE STORE PROMOTING THE ACKERMANS CARDS AND FUNERAL BENEFITS TOOK EVERYTHING AND CALLED THE CALL CENTRE. GREAT YOU ARE GRANTED A CREDIT INCREASE ON YOUR ACKERMANS ACCOUNT. WE WENT THE NEXT WEEK TO THE STORE AND TOOK SOME CLOTHES FOR OUR GRANKIDS, WHEN WE GOT TO THE TILL POINT WE WERE TOLD WE DO NOT HAVE ENOUGH CREDIT AVAILABLE. EMBARRESED AND RED IN THE FACE THE CASHIER TOLD US SHE WILL CALL THE SUPERVISOR WHICH WERE VERY KIND AND CALLED THE CALL CENTRE. SHE EVEN ASKED IF THEY COULD INCREASE IT TEMPORARY IN ORDER FOR US TO JUST PAY FOR THE GOODS. IT WAS REFUSED. I AM SO DISGUSTED AND UNHAPPY WITH YOUR CUSTOMER SERVICE. I WALKED OUT THERE WITH NOTHING AND THIS TIME OF THE YEAR. EMBARRASING AND DISAPPOINTED IN ACKERMANS.