Bad customer service

I bought a hurricane phone yesterday. First of all the people there did not even care to assist me. I had to beg for assistance, after a while. Secondly, I was told that the phone that was on display was not in stock, and I had to choose another one. I asked the assistance to give me the one on display. Unfortunately the included glass screen protectorthat was in the box was not for the cellphone I bought. When I complained, I was told by the assistance that there is no need for me to complain because I didn't even know that the glass screen protector was in included. Thirdly, the 3 in one speaker, power bank and stand is not even charging. I feel so undermined by the Ackerman assistance. I don't know why he does that because he doesn't even know me. Cell C and Ackerman's I expect you to come up with a resolution.