NP
Nhlohli P

1 reviews | Active since Nov 2017

28 Dec 2018, 21:58

Bad customer service

Not only do they always open late, they have no idea what is customer service. They don't acknowledge customers nor assist them when you call them, every personnel seems to be preoccupied with their own personal things

0
Replies (2)
Ackermans
Ackermans's reply31 Dec 2018, 09:29
Official
Good day Nhlohli,
 We sincerely apologise for the service failure. Please provide us with a contact number and the store’s name, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards, Ackermans Customer Service  

Best regards,

Ackermans
Ackermans's reply03 Jan 2019, 15:26
Official
Good day Nhlohli, 

To date we have not received any response from you.          In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service 

Best regards,