Bad customer service!

Denying my small boy 3 year old in a family store like Ackerman's was on the other level maybe its a racial issue I wan in the middle of a sale when my boy approach me that he cant keep it anymore so I approach the lady who then ask her colleague to quickly walk with a boy to the bathroom on their way they were stopped by Garth that she cant take the boy like really now Ackerman's what kind of service is that???? Like the Cashier and the other lady were going all out to help as they saw the situation I'm soo upset also want to spread it viral on social media. 3 year old was being taken not even going alone or with me if you want to claim security reasons.