Bad Customer service

Today i went to Ackerman's Braamfontein where i went to pay for a layby, when i arrived their was only one cashier at the till the rest of the employees where roaming around the store, i was number four in a row while they lady named Tsakane was busy with a customer, some of the customers were sitting on the floor because the service was so slow, i arrived at 11:30am and left at 12:15pm, when i arrived at the till i asked her if she is the only Cashier on duty and she rep**** with an attitude that yes and then asked why are not your collogues helping you she just kept quiet while she was assisting me to pay for the lay-bye instead of handing me the slips she pushed them towards my hands that where placed on the counter and carried of with packing i think cloths behind the counter because i was confused i called her and asked if we where done and she answered yes and walked away to pack cloths i then asked her if I'm not signing anything because i paid via card and paid a deposit towards a lay bye she kept quiet again, because this was my second payment towards myt lay-bye i politly asked her to please staple the two slips so that i do not loose the payments i have made, she then through the stapler at me by pushing it towards my hands and left me like that the customer behind me was puzzled i then asked how do i use the stapler because the one she pushed towards me is different from the ones me use in offices or at home, she said just staple ul see and walk away again to fold cloths, i am very dissapointed with the service i received today and i need an apology from the Cashier because it seems like she was doing me a favour by me buying their and she was tell me if my service is not needed then i will gladly not buy anything from Ackerman's and advise my friends and family to do just that, when i walked out i asked the lady at the door who is the Supervisor she was kind enough to tell me his name is Clint however he is not working today. I would advise you to look at the cameras if you have them in store u will see what I'm talking about. I love the convenience of buying at Ackerman's Braamfontein because its close to work and i can go during lunch and i have been paying at the same store for years and it was the first time i come across such service from Ackerman's.

Tsakane must apologize for her bad service and attitude. I am happy to cancel the lay bye seeing that my service is not needed by Ackerman's.