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Ntombekhaya N
1 reviews | Active since Oct 2017
11 Oct 2017, 07:30
Bad customer service
I had a very bad experience at Ackermans hemingways mall when I was accused of *****ing a foot cream when I showed them where I felt it the consultant didn't even apologize to me
Helpful (0)
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Replies (2)
Ackermans's replyOfficial
11 Oct 2017, 10:16Good day Ntombekhaya,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply11 Oct 2017, 10:16
Official
Good day Ntombekhaya,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Oct 2017, 15:26Good day Ntombekhaya,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply13 Oct 2017, 15:26
Official
Good day Ntombekhaya,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,