ZM
Zethu M

1 reviews | Active since Jun 2020

28 Jun 2020, 12:56

Bad customer service

Went to Ackermans CNR Eloff and Albertina Sisulu Street JHB to fetch my lay buy. I was with my 2 year old, at the door I was told no kids allowed. Now, what do I do when I have no one to leave my kid with? The lady at the door said I must a stranger. I was very unhappy with their treatment.

0
Replies (2)
Ackermans
Ackermans's reply29 Jun 2020, 16:05
Official
Good day Zethu,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply03 Jul 2020, 13:43
Official
Good day Zethu, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service