Bad Customer Service

<p>I see that my previous reviews were not posted, I have been an Ackermans client for nearly a year now and every time I went to purchase anything, they need to call for security verification. About 8 months ago I spoke to the so-called "Customer Service" and the lady on the other end of the line told me that my e-mail was wrong on the system. She promised that it will be rectified. The next time that I went to make a purchase, once again they have to phone for security verification. My working hours are as such that I can't do purchases during the week. I can only do purchases during weekends and mostly on Sundays. Have you tried phoning for security verifications on Sundays, The customer services is non-existing on Sundays and every time I stand there with a red face and most of the times I have to give my purchase back, because they can't do the security ****. If I did not pay my account, then I would not mind standing there looking like a fool, but my account is paid nd I pay more each month. This has gone too far, I am going to settle my account and take my money somewhere else if Ackermans does not work on this ****.</p>