Bad Customer service

<p>i bought a jersey at Mall of Africa 4 weeks back then it was a small size, then i went to pan Alexandra at Ackermans to exchnge it, then i could change it due to neglegent of the cashier at mall of africa i think she scanned the wrong bar code of R59.99, the when i go to Alex pan at Ackermans the bar code didnt match and i tried to explain to Thomas Store Manager, he didnt even bother to hear my story and i have a POP so i dont know, whose fault is this cause now i still have that jersey so what am i supposed to do with it, and i called customer service i spoke to Mosia something like that, he promised to call me for feed back even today its been a week now, so plaese assist me.</p>