KMHT
Katlego M. H. Tabakadi

1 reviews | Active since Jul 2021

06 May 2022, 16:53

Bad customer service

Very disappointed with the service I received from the manager (Pasca) of Ackermans Mooirivier Mall, Potchefstroom. Extremely rude not only with me, a customer but with her staff as well. I was busy with one of her staff members and she kept rudely interrupting us with an attitude while she was on the phone. Can this matter please be looked into because that wasn't the best customer service

0
Replies (2)
Ackermans
Ackermans's reply09 May 2022, 14:08
Official
Good day Katlego,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service

Ackermans
Ackermans's reply26 May 2022, 13:55
Official
Good day Katlego, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

 Kind regards, 
Ackermans Customer Service