Bad customer experience
I had a bad customer service with Ackermans Kwagga Mall. I bought a tablet last week and they did not disclose that tablet has a 3G capability ,as I want a 4G tablet and refused to exchange despite it giving me other problems, which is against the Consumer Protection Act
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Ackermans's replyOfficial
27 Sept 2023, 12:02Hi B Moema,
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply27 Sept 2023, 12:02
Official
Hi B Moema,
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for bringing this to our attention. Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team