1 reviews | Active since Oct 2016

31 May 2022, 13:56

Bad customer experience

It's the last day of the month and 3/7 tills are open. The staff seem less bothered in speeding up the process of reducing the queue. I've worked 8 years in retail to know the importance of till utilization in order to reduce queues

0
Replies (2)
Ackermans
Ackermans's reply31 May 2022, 15:09
Official
 Good day  Mbalenhle,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, 
Ackermans Customer Service 
Ackermans
Ackermans's reply01 Jun 2022, 12:44
Official
 Good day  Mbalenhle,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service