LA
Lauren A

1 reviews | Active since Jun 2021

17 Apr 2023, 11:01

Bad communication

Worse experience ever they say that pensioners can apply for credit but when they do the account gets declined saying affordability is not there and they do not assist pensioners but the guy that assisted her said something else and there online also states that they do assist pensioners worst experience they should get their facts straight

0
Replies (1)
Ackermans
Ackermans's reply18 Apr 2023, 10:45
Official
Hi Lauren,

We're sorry for the experience with opening an account.

We do accept account applications from pensioners but sometimes require additional documentation to assess affordability. If you've been declined you'll be eligible to apply again after 6 months.

The Ackermans Team