Bad client service

Quagga branch, Waited in da que for more than 15minutes because there is only 1 cashier, and worse that cashier is assisting a client with a phone sale. We all knw that phone sales takes long and thats why there is a dedicated cashier for that. U can't remove all other cashiers and expect all clients to que at the phone sales. I needed to buy my kids some school socks but I ended up leaving. There's no value or respect of clients in that store