TM
Tukiso M

1 reviews | Active since Jul 2016

06 Sept 2016, 15:51

Bad bad bad customer servics

<p>I was in your store in trade route mall the service is so bad in a way that i had to stand on the que for 18minutes without being acknowleged in from of me the was a highly pregnant lady who was complaining to me that shes been standing there for 15 minutes one of the supervisors she busy calling on the radio cashiers pls aint those cashiers hv names?and its not for the first time in the morning they count their floats on the sales floor cant they do that in the office?i will never return to that store never Ackermans trade route its a no no no no.if perhaps you need proof of what i am talking about supply me with the email adress ill forward the pics and see wht ur staff does in from of customers.</p>

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Replies (2)
Ackermans
Ackermans's reply06 Sept 2016, 16:24
Official

Good day Tukiso,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply13 Sept 2016, 09:06
Official

Good day Tukiso,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,