Bad

Im disappointed in the customer service of the staff at Ackermans in Khayelitsha mall. I was there to purchase a cellphone today. Zenande attended me and asked a guy named Sithembiso to go fetch the phone at the back... Sithe bisi was packing sweets and I had to wait for him to finish packing a box of sweets, flatten the box before he went to wherever they keep cellphones🤔he later returned and handed the phone to Andisiwe Nobumba(Siwe) on the name tag. Siwe had to first scan a bank statement for a KFC staff member claiming that the lady was on lunch so she has to be served first. I felt that I needed to be told prior so that I could understand but instead I had to ask the cashier what was going on. If it hadn't for my son who was excited for his new phone, I would have walked out. Pls show just a little bit of courtesy to customers in future