PN
Patience N

1 reviews | Active since Mar 2015

15 Mar 2015, 19:39

Bad attitude from a store manager

My two sisters and I were shopping at Ackermans Eastgate when we noticed that the security lady was following us every where .It was the most uncomfortable feeling ever to be watched every move we made, especially in a shop where u wanted to spend your hard earned cash in. I complained to the manager coz we were not enjoying our shopping only to be told by Jaco the store manager that apparently there's 3 black women who ***** stuff from other customers so that's y we were followed. I got a shock of my life the attitude that he gave us. He was very ****** nd treated us like *********. I had to return all the items I bought coz I felt that I didn't need to do businesses with a person who doesn't have respect for others. I will never shop in Ackermans ever again they just lost one loyal customer!!!

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Replies (1)
Ackermans
Ackermans's reply16 Mar 2015, 09:06
Official
Hello Patt1234,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,
Ackermans Customer Service