1 reviews | Active since Jun 2017
Bad attitude by Quagga staff including manager Lizzy
I went to Ackermans Quagga centre on Wednesday the 25th of October and got there at 17:48 and the doors were closed. When I asked the staff inside the shop o open because it was not yet 18:00 as their operating times schedules specifies that they close at 18:00, they first refused to open and when I asked them what time it was, they opened with an attitude, saying that I should hurry up and they are going to hurry me to finish before 6. They had a very bad attitude, starting with their manager Lizzy, she even gave me her name with such an attitude saying that I should go and report her and see that nothing is going to happen to her. What kind of service its this? Staff ill-treats customers because they know they won't get disciplined?
Good day Mahlatse,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Mahlatse,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service