Bad attitude and did not correct her mistake

Christele isn't not suppose to be in customer contact. Firstly she did not greet her face was pulled up. She just started scanning the items didn't ask for the reward card and when I gave it to her she said I gave it to late. It is not a customer responsibility to tell her before you scan an item you are suppose to ask a customer for a store card. She did not apologize or bother to reverse the transaction. She pulled her face and started talking in a different language and took payment. <br> <br> I want and apology and I want my points loaded. <br> <br> Your staff need to be trained. <br> <br>