Bad attitude

I went to make a money transfer at Ackermans Bloed Mall in Pretoria Central on 30 March 2019, they said I must go withdraw cash because they don't swipe for money transfer. I stand at the ATM que for almost 45 minutes, I went back to Ackermans at 16:55 the security guard (lady) with braids, was having an attitude when I tried to explain to her about my situation she slammed a door in front of my face without saying anything to me. I told her the store is closing at 17:00 not 16:55 she gave me attitude, please put the exact closing time for the store on your glass door 16:55 not 17:00