SM
Sibongile M
1 reviews | Active since Jan 2017
24 Apr 2018, 12:01
Bad attitude
I went to Ackermans at around 11h00 and this one lady who works there was at the door and she just went inside as I approched and all she said was they are closed, no explanation why? No confirmation when they will be opened? Treated me like I am not a paying customer, the worst treatment ever.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
24 Apr 2018, 12:08Good day Sibongile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply24 Apr 2018, 12:08
Official
Good day Sibongile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
SM
Sibongile M's updateReviewer Update
24 Apr 2018, 12:14Hi contact number are *** or ***
SM
Sibongile M's update24 Apr 2018, 12:14
Reviewer Update
Hi contact number are *** or ***
Ackermans's replyOfficial
26 Apr 2018, 12:02Good day Sibongile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply26 Apr 2018, 12:02
Official
Good day Sibongile,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,