kN
khuthadzom N

1 reviews | Active since Jul 2017

03 Jun 2023, 11:40

Bad attitude

Ackermans Foresthill is the best in bad attitude, no improvement whatsoever. The cashier Mosebo was nice, very nice though but the managers attitude is just out of this world. Bought 3 packs for R69 and one was missing, this means I'm only getting 2 for the price of 3 which I didn't have a problem with,however the was no apologies, nothing, the manager is aware and she just didn't bother to attend to this instead I received looks, bad looks for that matter, no one knew where the other pack is, that alone is worrying, so no one cares about the stores inventory. Anyway I didn't mind getting 2 instead of 3 for the same amount but I'm against attitude. My slip reflects 2 instead of 3 but can bad attitude change.

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Replies (1)
Ackermans
Ackermans's reply03 Jun 2023, 13:32
Official
Good day Khuthadzom,

We apologize for the bad experience you had at our Ackermans Foresthill store. I will send your complaint to our customer service team. One of our agents will call you to get the details around your complaint and escalate the matter to the area manager. 

Kind regards,
The Ackermans Team