1 reviews | Active since Feb 2016
BAD AND RUDE SALES GUY
I went to Ackermans collect in fourways mall looking for a phone under the foneyam contact.
The sales person I think by the name of Tshepo was just too forward, serving and assisting 2 customers at a time.
Under the privacy and confidential knowledge of customer, I don't think mine was protected yesterday.
While assisting me to resisted my phone he was also serving the next customer who was also looking for a phone and what made me angry is the dishonesty of him telling me that the phone I wanted was not on contract.
He also went as further as applying for ackermans account for me which I didn't ask for and this will go to my credit profile that I have app**** for an account and was trying to clean my profile so that I get a home loan.
The last straw is when he didn't put the vodacom Sim card in the new phone which I have ricad with my id number. Because he was focused in 2 clients at once he didn't even realize that he didn't give me the Sim card. That is bad customer services.
I stay in centurion side and the nearest shopping center is mall at r55, for me to travel back to fourways is time and petrol consuming but I want my Sim card.
I have the slips so that I can compare the Sim card should you send the wrong Sim card.
Tshepo need to learn customer services and manners we are older than him, he can't be asking us if we want Ben10. Sies man. I was annoyed but didn't want to show as I.was buying the phone for my Child.. the customer before me bought redmi 5 she was also irritated by the Tshepo guy.
