tM
themba M
1 reviews | Active since Nov 2013
07 Apr 2022, 08:12
Bad after sale experience
Bought a two piece track top and pants at Fourways Mall on 06-04-2022 and to my surprise the security tag on the track to was not removed. I want my son to wear these clothes to school but because of incompetency from your store employees I now have to return back and have this removed. Bad service at its best, I hate being inconvenienced.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
07 Apr 2022, 13:43Good day Themba,
Thank you for contacting us.
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's reply07 Apr 2022, 13:43
Official
Good day Themba,
Thank you for contacting us.
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
13 Apr 2022, 12:09Good day Themba,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply13 Apr 2022, 12:09
Official
Good day Themba,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service