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anouk F

1 reviews | Active since Oct 2014

25 Mar 2016, 14:20

awesome service

I just want to formally thank nicolene for all her effort in trying to get my claim sorted out for my daughters tablet, she has been making calls to and fro,and I not the easiest person to get hold of. Thank u nicki for all ur and Tyron's help. Nicolene deserves some sort recognition for her efforts in dealin with ur useless insurance side of the business,which by the way they still have not made any contact with me regarding my claim, I missed 2 calls on 1 day a few minutes apart and was unable to call the number back, and no1 has tried to contact me again EEERRRGGGHHHH

0
Replies (1)
Ackermans
Ackermans's reply29 Mar 2016, 08:49
Official
Hello anoukus,

We appreciate all feedback, whether positive or negative.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service

Best regards,