ZB
Zareen B
1 reviews | Active since Sept 2012
23 Oct 2015, 11:48
Authorization required to buy
Every time i go to Ackermans i have a problem when buying on my account.<br> As soon as you get to the paypoint they first have to call for authorization and it it not because the account is arrears...no according to their own call centre it is to prevent *****. So now they make me stand and wait (uoto 30 minutes) so they can call for authorization before i can purchase on my account. I am sorry but this is plain stupid. Im sorry but on this terms why have an account it is less hassle without one.
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Ackermans's replyOfficial
23 Oct 2015, 12:27Hello momatwork3,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply23 Oct 2015, 12:27
Official
Hello momatwork3,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service