PK
Puleng K
1 reviews | Active since Dec 2019
18 Dec 2019, 01:10
Attitude and disrespect no customer service
What a bad customer service I got from an employee at Ackerman’s phumulani mall who gave us attitude and disrespected me and my mom.my mom shes even closing her account because of the bad service we got the other day.
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Replies (2)
Ackermans's replyOfficial
18 Dec 2019, 09:05Good day Puleng,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's reply18 Dec 2019, 09:05
Official
Good day Puleng,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
20 Dec 2019, 15:05Good day Puleng,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply20 Dec 2019, 15:05
Official
Good day Puleng,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service