Atrocious service

<p>Ackermans phone repairs has the worst service ever. I took my phone in just over two months ago regarding the fact that it was overheating and guess what...I still haven't received it back yet. Instead I am being told that I have to pay for something that wasn't an issue when I took it in. I have to constantly contact them over and over again and these people are either not getting back to me and if they do then they give a very lame excuse. I have never experienced this lack of customer service and the worst thing is that it is coming from a reputable company like Ackermans. To say that I am disappointed in how the manager also dealt with this is an understatement. I don't know what else to do, I have wasted so much of my time following up on this. Two months and you still have my phone....what do you expect me to do. This is appalling....can somebody please help me sort this out !!!!</p>