1 reviews | Active since Nov 2015
Assaulted by the security guard
Good day I am a 29 year old pregnant woman who was assaulted by a security guard that works at the Kokstad branch today between 12 and 1 o’clock. The security guard gave us tags with a number as we were entering the store as part of the procedure that we followed to corona virus. We did our showing together with my friend and went to pay as we were going out of the store the security asked us for the tags and we informed him that we left it at the teller desk the security the refused to let us out of the store since we did not have the tags. The sliding door then opened as one customer was coming out i then also follow d the customer trying to exit the store this is the point where the security guard started slamming the door against my stomach and smashing me forcefully blocking my exit he repeatedly did this till I managed to go back in and asked for the manager the manager then went tried to resolve the matter the security guard showed no remorse and told us we can go ahead report the matter to the police station. I am very traumatized by this behavior as a woman we are dying each and everyday under the hands of man it is very scary to know that these man are also employed by trusted stores that we shop and trust I have since opened up a case at the police station since nothing was really done at the store and should anything happened to my baby this incident will be the first thing I blame as I was badly assaulted at the store
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
