MW
Morne W
1 reviews | Active since Oct 2015
02 Oct 2015, 12:55
ARROGANT AND RUDE
I bough a pair of Sandals at Ackermans Saxby Avenue and needed to exchange them. I took them back (a day later) with the slip and was told that they would not be exchanged. When I asked why Molefe became rude to me and started raising his voice to me telling me that he would not exchange the sandals.<br> <br> REALLY???? Is this the way Ackermans Treats their clients?? I WILL NOT PUT MY FOOT INTO ACKERMANS AGAIN!!!! <br> <br> UTTERLY DISGUSTING AND UNACCEPTABLE!!!
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Replies (1)Ackermans's replyOfficial
02 Oct 2015, 15:17Hello Mot De Wet,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply02 Oct 2015, 15:17
Official
Hello Mot De Wet,
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
