MW
Morne W

1 reviews | Active since Oct 2015

02 Oct 2015, 12:55

ARROGANT AND RUDE

I bough a pair of Sandals at Ackermans Saxby Avenue and needed to exchange them. I took them back (a day later) with the slip and was told that they would not be exchanged. When I asked why Molefe became rude to me and started raising his voice to me telling me that he would not exchange the sandals.<br> <br> REALLY???? Is this the way Ackermans Treats their clients?? I WILL NOT PUT MY FOOT INTO ACKERMANS AGAIN!!!! <br> <br> UTTERLY DISGUSTING AND UNACCEPTABLE!!!

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Replies (1)
Ackermans
Ackermans's reply02 Oct 2015, 15:17
Official
Hello Mot De Wet,

We sincerely apologise for the service failure you have experienced.

We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.

Kind regards,
Ackermans Customer Service

Best regards,