RM
Rendani M

1 reviews | Active since Jun 2016

18 Apr 2018, 12:58

Are you a **** or what, i need the outcome of my application and a call as promised

I have made an online application on Monday and there after I was requested to send through documents which I did immediate after receiving an sms and I was promised a call back. Yesterday I opted to upload documents on the link thinking that they will be attended too even now I have not received a call or the outcome of my application. Are you a **** or what. If your not interested in me being a client just say so rather than asking for documents and thereafter says nothing. I demand feedback

0
Replies (2)
Ackermans
Ackermans's reply18 Apr 2018, 13:39
Official

Good day Rendani,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply19 Apr 2018, 12:04
Official

Good day Rendani,

Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.

Kind regards,

Ackermans Customer Service