ET
Eunice T
1 reviews | Active since Feb 2020
03 Sept 2020, 19:05
Arckerman's service is disappointing
I bought my daughter a mobicel tablet at Thembisa Busy Corner Arckermans.. On the 17 of August 2020.. When I went back the following week to tell them I am not happy with the tablet coz it is not connecting the gentleman had a nerve to tell me, there is nothing he can do because the Mobicel is it not the Arckermans product,so they cant do anything not unless it is broken, I mean this tablet its not even connecting to the 4G network. I DO NOT WAN'T THIS TABLET.
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Replies (2)
Ackermans's replyOfficial
04 Sept 2020, 08:50Good day Eunice,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply04 Sept 2020, 08:50
Official
Good day Eunice,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
08 Sept 2020, 11:37Good day Eunice,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply08 Sept 2020, 11:37
Official
Good day Eunice,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service