iT
ivy T

1 reviews | Active since Aug 2017

08 Aug 2017, 11:33

arckermans bad service

<p>on the 09/08/2017 i really had bad service at ackermans in diepkloof square and the supervisor Rolevhuwa was very rude and unprofessinal, i normally pass there around 17h45 to buy or pay my account but yesterday it was closed off at 17h40 and i waited there until 18h00 they told me their system is saying its already 18h00 how riduculous is that at 17h45 their's says its 18h00 many client were returning at the door can i get a call back from the manager Esther to advise if she is aware of her system or this is the service they deliver to their customers so that we can take our business away from them</p>

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Replies (2)
Ackermans
Ackermans's reply08 Aug 2017, 13:23
Official

Good day Ivy,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply10 Aug 2017, 16:35
Official

Good day Ivy,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,