1 reviews | Active since Jun 2017
Approvement of Application
<p>I have a huge problem getting approved for my Ackermans account. I first app**** for an account in April (6 April) 2017. Since then, I have literally e-mailed and faxed payslips to them, a total of ten times. I have also sent them as much sms and WhatsApp messages, as well as personally phoned them. Each time they congratulate me on my account being approved via e-mail, fax, sms, WhatsApp message and on the phone. I have even received an account (card) number, but each time I go to the shop, they say that I have to re-apply since I do not have a reference number. </p> <p>I think this is absolutely unacceptable.</p> <p>Bernice.</p>
Good day Bernice,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Bernice,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Bernice,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Bernice,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service